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have you ever tried Sun cellular's wireless broadband?
have you ever tried Sun cellular’s wireless broadband? – They said that I’ve got a very long patience where most of the time though some people tend to become abusive. Anyways…. Yes I am very patient because I always believe that everyone deserves a second chance. I can be very patient but not when it comes to poor service! I always got internet connection problem since I subscribed with Smart Bro. I couldn’t remember how many times did I call their hotline and still no one is answering….. Sheeeeshhhhh…. If only I can subscribe to other internet service provider but unfortunately, the only ISP in my place is this SMART Bro so I have no choice but I don’t know how long can I endure this poor internet connection service. A friend was suggesting to try SUN Cellular’s broadband wireless service.
Have anyone of you ever tried this SUN Cellular wireless broadband? Are you satisfied? I am living here in Valenzuela area near Novaliches. I need feedback please….
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For inquiries on how to avail of the SBW service, you can email me at sbwunlimited@gmail.com and I will get in touch with you as soon as I can.
Yes, I am selling SUN Broadband Wireless packages – FREE pick-up of application documents and delivery.
I have been a subscriber of SBW for more than 10 months now. I had an acceptable speed connection with SBW during the first 6 months but experience slow connections during the last 4 months. I have been complaining about having slow connections at my area during peak hours. I have been trying to follow up with SBW customer service for the past 4 months now due to the slow connections. They agree that there is a problem with my area but they will never refund my payment since the reason that I have slow connections is due to congestion of users and not due to the system. This is because, if you would look at some of the literatures of SBW, there are small imprints that say that SBW could slow down during peak hours. For this reason, they are free from complaints and suit from DTI.
My subscription with SBW is not locked in for 2 years. I am decided to terminate my subscription from SBW even if I will waste my investment on their modem and router but you have to apply in their main office for termination which will really be a hassle. You can only also refund the 1000 pesos deposit after 6 months from service termination.
They said that SBW is continually improving their service in my area but doesn’t know when. So I asked if I could just hold my subscription with SBW while their connection is slow and would just re-subscribe when they already improved the system. They said that it could be possible but you have to pay 500 pesos for the reconnection fee.
Given the situation, I asked if I would just not pay the following months until my service is terminated. They said that after 2 months of non-payment, the SBW subscription would be disconnected but I would continually be charged every month even if the subscription is not being used until I pay and could receive a demand letter from their lawyers.
I asked where I could complain in writing and who to write to but they would never give a supervisor name. They just told me to email my complaint directed to a “To whom it may concern” to suncellular@digitel.com.ph
THIS IS A SUPER WARNING!
Think very well before subscribing to SBW.
TO ALL THOSE WHO HAVE SUBSCRIBED TO SBW AND IS NOT SATISFIED AND DOESNT HAVE THE TIME YET TO GO THROUGH THE HASSLES OF TERMINATING FROM THEIR SERVICE OR TO THOSE WHO HAVE A LOCK IN PERIOD OF 2 YEARS …
DONT PAY FOR THE NEXT 2 MONTHS JUST BEFORE DISCONNECTION!!!
LET THEM FEEL THAT THEY HAVE TO IMPROVE THEIR SYSTEM.
HOPEFULLY I WILL HAVE TIME TO REALLY GO TO THEIR MAIN OFFICE TO TERMINATE MY SUBSCRIPTION. HOPEFULLY I WILL NOT HAVE MORE HASSLES WHILE DOING THIS!
WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING!